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Your account stays open with your True DNA-Archetype, your traits and all five Bio-Attributes. The marketplace keeps matching products to you, and you can still take Bio-Plans from our Partners. The AI Genie and your Goal Plans need a paid plan: Gen 11, Gen 22 or Gen 88.

Gen 22 gives you S$10 in discount vouchers each month and Gen 88 gives you S$20. Use them on any marketplace purchase to offset up to 50% of the listed price, and you pay the rest.

The Bio-Profile Kit on special promo is a one-time purchase and comes with no discount vouchers.

Only if you do not have a report yet, or your report does not cover the traits you want. Gen 88 includes a DNA test with the Bio-Profile Kit. On every other plan you upload a report you already have, or buy a DNA test from our marketplace on its own, from S$698.

One test usually lasts a lifetime, since your DNA does not change. The exception is a report our system cannot read in full: the traits it does not cover stay locked until you take a test that does.

All prices are in Singapore dollars and include GST where it applies.

See DNA tests on the marketplace →

Yes. 6 and 12 month instalment plans are offered at checkout by licensed third-party providers, who set their own terms and fees. Another way to spread the cost is the Bio-Profile Kit: it is included with Gen 88 at S$88 a month for at least 6 months, or you can buy it on its own on special promo.

See the Bio-Profile Kit promo →

The kit is a saliva test: spit into the tube, seal it and post it back. Once the lab has your sample, results take 3 to 5 weeks depending on the test, and they sync into your Bio-Profile when ready.

If you already have a report, upload it and your Bio-Profile is ready in under 5 minutes.

Upload a report you already have →

You can move between plans or cancel from your account at any time. Gen 88 runs for at least 6 months, since the DNA test is paid off over that time.

A DNA test cannot be refunded once your sample reaches the lab and processing starts, because the lab cost has been spent. If your sample turns out to be unusable, you get a replacement kit at no cost.

Yes. We keep your report and the trait data we read from it. The raw sequencing files stay with the lab. Your data is encrypted, handled under Singapore's PDPA and ISO/IEC 27001, and never sold. You can download or delete it at any time.

Read the privacy policy →

Sell on Marketplace if you already sell wellness products or services and want customers matched to you.

Launch Online Store if you have no online sales system yet.

Become a Licensee if you want to run your own DNA-wellness practice: sell Bio-Profile Kits and recruit vendors in your market, and earn from every Bio-Plan they sell.

You can start with Sell on Marketplace and move to Launch Online Store when you are ready: your listings and CRM dashboard stay as they are, and the store is built on top of them.

The marketplace is our online shop at connectingdna.sg, where customers find products and services that fit their DNA. Brands and providers that list there are our vendors.

Each customer has a Bio-Profile built from their DNA, and the marketplace shows them the listings that fit their traits, so the people who reach you already suit what you sell.

Your products do not need to be DNA-based: any quality health, wellness or lifestyle brand can list, and Bio-Plans let you build on a customer's DNA when you are ready to go further.

ConnectingDNA is not a DNA testing company. We do not collect samples or sequence DNA. The tests on our marketplace, the Bio-Profile Kit among them, are run by authorised partner labs. We are an online marketplace that connects wellness brands and providers to customers using DNA insights.

Visit the marketplace →

Sell on Marketplace has a one-time setup fee of S$250 and no monthly fee. It covers your listings on the marketplace, a CRM dashboard for orders and customers, and 30 days of onboarding and customer service support.

Launch Online Store is a one-time fee from S$4K, up to S$6K depending on the scope of your build, and can be paid over 6 or 12 months. Your quote confirms the fee before you pay.

It gives you a dual storefront: your listing on the marketplace plus an online store of your own, in your brand, built by us, with landing pages, SEO support, a dedicated account manager and a set number of Bio-Plans. Customers can buy in either place.

A licence has a one-time fee set for each licensee, based on your market, your network and the scope you take on. There is no annual fee and no royalty, so you keep what you earn; we discuss the fee with you and set it out in writing.

Every pathway includes the CRM dashboard: one screen for your orders, customers and enquiries, covering your own store as well as your listings.

See stores we have built →

15% on products and 20% on services sold through the marketplace, on every pathway. Sales through your own online store are not charged a marketplace commission.

Funds from each sale are held for 30 days under our customer protection programme, then paid out to your bank account. The hold starts once a service is fulfilled or a product is shipped with a tracking number.

Payments in the Partner Terms →

You do, and you stay responsible for it. You supply the visuals, the copy and any product claims.

Our team reviews each listing before it goes live for three things: that your content fits the local rules for non-clinical wellness, that your copy is clear, sells and can be found in search, and that your visuals and tone show your brand well.

We tell you what to change, may make small edits, and do not publish a listing that falls short until it meets the standard. The review is advice, on a best-effort basis, with no fixed timeline.

Content written and designed for you is part of the Launch Online Store pathway, or can be quoted on its own.

You answer for your products and services, including any legal dispute, customer complaint or misrepresentation that comes from them, and you agree to cover ConnectingDNA against claims that arise from them.

We run the platform, the payments and the customer protection programme.

Read the Partner Terms →

Your customer relationships are yours. A customer's raw DNA files stay with the testing lab, their report stays in their Bio-Profile, and you see their traits only when they consent. You may not export, sell or reuse their data beyond serving them.

Vendors in the privacy policy →

Bio-Plans, yes, on every pathway. A Bio-Plan is a 3 to 6 month plan built on a customer's DNA.

It starts with a one-time setup fee, to build your Bio-Plan template with us. On the listing pathway each Bio-Plan then has a small fixed cost as you sell it, and the online store pathway includes a set number. We take no commission on a Bio-Plan, even inside a listing.

Bio-Profile Kits are sold by licensees. A licensee is a trained partner who runs a DNA-wellness practice in their own market: you sell the kits, recruit vendors and earn from every Bio-Plan the vendors under you sell, with a seat on our DNA coaching certification programme.

We handle the stock and shipping, so there is nothing to buy up front, and you earn a recurring share as your clients renew.

A licensee does not need to be a vendor. To deliver Bio-Plans to your own clients, you list or launch a store as a vendor, and pay the vendor fees and commission from then.

How Bio-Plans work →

Use the contact form and pick "A business or organisation". Tell us your pathway and we will set up your listing or reply with a quote.