Cupplets Creatives · Singapore
Therapy, Made Easier to Book
Cupplets offers several forms of therapy and healing, but new clients may not know what each method means or which session to choose. We organised the services, simplified the explanations and built a storefront that guides clients towards the right starting point.
- 5 service listings
- Branded storefront
- Structured customer journey
- Private CRM
Before
Valuable Work, Hard to Understand
The business offered several therapy and healing approaches, but they were mainly explained through individual posts and specialist terminology. New clients had to work out what each therapy meant and whether it was suitable for them.
What we changed
Every Therapy, Clearly Explained
We organised the different therapies around what clients need, explained each service in clearer language and created a structured path from an introductory session to more specialised treatments.
The services
Five Services, One Clear Journey
Clients can now understand what each session does, where to begin and which therapy may be suitable as their needs develop.
The storefront
One Home for Every Service
The storefront brings together her story, approach, therapy options and booking information so potential clients do not have to piece everything together from different social posts.
What they got
One Business, Four Connected Parts
From Social Posts to Digital Business
- 5 service listings
- Each therapy has its own page explaining what it is and who it may suit.
- Branded storefront
- One professional destination for the therapist's brand and services.
- Structured customer journey
- Clients can move from learning about the practice to selecting an appropriate session.
- Private CRM
- Customer enquiries and relationships can be managed from one place.
CRM System
Every order, customer and message in one place she owns, with the numbers to see which sessions book.
